![]() ![]() ![]() I would recommend live troubleshooting with them over the phone if possible. If the user is accessing outside of the network and still getting stuck on the connection there are a few things to look at. Does the user primarily use this inside the network or are you doing that to test the VPN? If it is the latter, then your test of the connectivity is most likely being filtered by the Sonicwall as VPN from an non-allowed zone (LAN/WLAN) - if you are using the SSLVPN services, you can enable the LAN/WLAN zone under SSLVPN -> Server. What is the purpose of the VPN? I ask because you noted that you are doing this from the company's own wifi.
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